Google Device Policy app

Google Device Policy app

If you use an iOS device for work or school, you might need to install the Google Device Policy app as a security measure. Your administrator can use this app to keep your organization’s data secure. You’re asked to install the app if: 

  • Your administrator enforces certain security policies for mobile devices. Learn more
  • Your administrator wants to manage corporate apps on your device. Learn more
  • You try to sign in to a third-party app using the account you use for work or school. 

Requirements

  • Device running iOS 14 or later
  • Google Workspace account
  • Apple ID, formerly iTunes account
  • An active version of Safari

Notes:

  • Devices running older versions than iOS 14 may still be able to get an earlier release of the Device Policy app, but they won't get the latest features.
  • Enable Safari in your device settings at Settingsand thenGeneraland thenRestrictions.

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Download and set up the Device Policy app

Step 1: Download the Device Policy app
  1. On your iOS device, open the App Store and search for Google Device Policy.
  2. Tap Google Device Policy .
  3. Follow the on-screen instructions to download and install the app on your device. You might need to enter your Apple ID and password.

After you install the Device Policy app on your device, you need to set it up (see the next step).

Step 2: Set up the Device policy app
  1. Tap Google Device Policy .
  2. Select the Google Workspace account you want to use with the app. If you haven’t already signed into that account on your device, tap Add Account and enter your username and password.
  3. If you're a 2-Step Verification user, enter a verification code when prompted.
  4. Accept the Terms of Service.
  5. If prompted to install a security profile to keep your data safe, tap Download .
  6. Complete the steps below for your iOS version.

iOS 12.2 and later

  1. When your web browser opens and tries to download the profile, tap Allowand thenClose.
  2. Close your web browser and open your iOS settings.
  3. Tap Profile Downloaded.  
  4. Tap Install Nowand thenInstall.
  5. If prompted, enter your passcode and tap Install.
  6. Tap Installand thenTrust to accept Remote Management.
  7. Tap Done. If your administrator needs to approve your device, you’ll receive an email. Wait until your administrator approves your device.
  8. Close your iOS settings and open the Device Policy app  to complete the setup. 

iOS 12.1.3 and earlier 

  1. Tap Allowand thenInstall.
  2. If prompted, enter your passcode and tap Install.
  3. Each time you’re prompted, tap Install to continue.
  4. Tap Trust to accept Remote Management.
  5. When the profile is installed, tap Done.
    If your administrator needs to approve your device, you’ll receive an email. Wait until your administrator approves your device.
  6. If prompted, tap Settings and enter your Google Workspace password.
  7. If needed, tap Re-enter password and enter your Google Workspace password.

It can take a few minutes for your device to synchronize with the server. After you set up the Google Device Policy app, you might be prompted to enter your Google Workspace password in your device settings. If you use 2-Step Verification, use an app password instead of a regular password. For details, see Sign in using app passwords